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Burbank business owner disputes $2,000 Zelle transfer, bank's fraud review

Burbank business owner disputes $2,000 Zelle transfer, bank's fraud review
Photo: NBC Los Angeles (KNBC) · view original

More than 20 years ago, Karleen Cox opened her physical therapy practice and a small business banking account with Bank of America. Recently, she reached out to the bank with a major issue. It all started on June 1 when her bookkeeper flagged an unfamiliar transaction: two payments totaling nearl...

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